Software Engineer

Rohan Raj Singh

Building reliable backend systems, workflow-driven applications, and data-intensive platforms that operate at scale.

Also leading a Laravel/PHP engineering team — interviewing, mentoring, and delivering production systems together.
50K+
daily traffic handled
10K+
complaints processed / day
Multiple
production systems across citizen services, complaints, automation & call centers
Team
led & mentored a Laravel/PHP engineering team
About

Engineer focused on systems that work.

I build software for applications where reliability, data integrity, and workflow clarity matter. My work spans high-volume citizen service platforms, complaint management ecosystems, automation engines, and reporting-heavy enterprise systems.

I bring strong proficiency in PHP, Laravel, and MySQL, with working knowledge of Python and Django. I practice object-oriented programming, clean code, and structured problem-solving — not as buzzwords, but as engineering disciplines I apply daily to production systems.

This portfolio is an engineering profile — part professional portfolio, part systems notebook. It documents what I've built, how I think about software, and the engineering principles I carry into every project.

Focus Areas

What I do.

Application Engineering

Business platforms, portals, workflow-driven systems, and enterprise applications built for real operational complexity using Core PHP, Laravel, and MySQL.

Database & Data Systems

Schema design, normalization, query optimization, temporary table strategies, and reporting-heavy data platforms where database behavior shapes application performance.

Automation & Tooling

SMS and email automators with multi-server support, retry mechanisms, ID-based locking, audit logging, and Python utility modules for data processing and file management.

Technology

Tools I work with.

PHP Laravel Core PHP MySQL Python Django Bootstrap JavaScript HTML / CSS Git Linux Postman Apache API Integration OOP Query Optimization System Design
Featured Work

Case studies.

UGC Service Platform

High-traffic citizen service platform handling 50K+ hits/day. Students file undertakings, download PDFs, lodge complaints, and submit feedback. Integrated APIs for mobile app and call center data syncing.

Read case study →
UHBVN Complaint System

Multi-level grievance system processing 10K+ complaints daily with IVRS registration, multi-level resolution tracking, automatic escalation to Saral portal, and feedback loops.

Read case study →
Convoque — Call Center Suite

Full-featured call center management platform built with Laravel 12 — campaign management, predictive dialing, CForm builder, CDSets, real-time monitoring, and comprehensive reporting.

Read case study →
SMS & Email Automation

Reliable multi-server messaging automators with unique ID-based phone number locking, configurable retry mechanisms, and detailed logging of all sent messages and responses.

Read case study →
Principles

How I build.

Data integrity over shortcuts — Systems should preserve correctness even when things go wrong.

Prefer maintainable systems over clever systems — Readable code that works is better than elegant code that confuses.

Optimize where scale demands it — Not every performance concern needs immediate complexity. Measure first, optimize second.

Design software for growth and failure handling — Good systems anticipate both success paths and failure modes.

Currently

What I'm exploring.

Actively building Convoque, a full-featured call center management suite in Laravel 12 — spanning campaign dialing, custom form builder, CDSet management, real-time monitoring, and comprehensive reporting. Deepening knowledge of software architecture patterns, concurrency, and system design.

Laravel 12 Bootstrap Horizon Reverb System Design Architecture

Let's connect

If you're working on interesting engineering problems or looking for a backend engineer, I'd like to hear from you.

Get in touch